Montreal Metropolitan Airport (MET)
Category
UI Design
Client
Montreal Metropolitan Airport (MET)
Duration
1 Month
Project
Website UI Animation
Services
UI Animation
Year
2025
Airports are places of constant movement - arrivals, departures, anticipation, goodbyes. But for most travellers, that movement starts with stress. MET Airport wanted to change that. The mission was to turn its website into a calm, intuitive companion that simplifies the travel experience and builds trust before passengers even reach the terminal. Our research showed travellers often skip airport websites altogether, heading straight to airlines for flight info. Why? Complexity. So we stripped things back.
Project overview
Every pixel of the new MET site was designed to lower cognitive load and raise confidence - a “calm companion” built around mobility, innovation, and organisation.
Website
Human clarity meets digital intelligence. We built a custom AI assistant, trained on airport-specific data, to deliver verified answers instantly - from flight updates to parking and weather. The interface leads with what matters most, front and centre, while inviting users to explore MET’s innovation lab and sustainability initiatives. The result is a site that feels fast, human, and quietly confident.
Experience
Travellers now return to MET’s website not out of need, but out of trust. Engagement with key services has risen sharply, and the AI assistant has become a daily digital concierge. It’s more than an airport website - it’s a reimagined welcome, one that turns pre-flight stress into calm, connected confidence.
